• The development of a multilingual tool for facilitating the primary-specialty care interface in low resource settings: the MSF tele-expertise system 

      Bonnardot, Laurent; Liu, Joanne; Wootton, Elizabeth; Amoros, Isabel; Olson, David; Wong, Sidney; Wootton, Richard (Journal article; Tidsskriftartikkel; Peer reviewed, 2014)
      In 2009, Médecins Sans Frontières (MSF) started a pilot trial of store-and-forward telemedicine to support field workers. One network was operated in French and one in English; a third, Spanish network was brought into operation in 2012. The three telemedicine pilots were then combined to form a single multilingual tele-expertise system, tailored to support MSF field staff. We conducted a retrospective ...
    • User Feedback on the MSF Tele-Expertise Service After a 4-Year Pilot Trial – A Comprehensive Analysis 

      Bonnardot, Laurent; Wootton, Elizabeth; Liu, Joanne; Steichen, Olivier; Bradol, Jean-Hervé; Hervé, Christian; Wootton, Richard (Journal article; Tidsskriftartikkel; Peer reviewed, 2015-11-20)
      We surveyed all users of the Médecins Sans Frontières (MSF) tele-expertise service, approximately four years after it began operation. The survey contained 50 questions and was sent to 294 referrers and 254 specialists. There were 163 responses (response rate 30%). There were no significant differences between the responses from French and English users, so the responses were combined for ...